Refund Policy
We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we offer a hassle-free refund policy to ensure your peace of mind.
Eligibility for Refunds
To be eligible for a refund, you must request a refund within 30 days of receiving your order. The item must be in its original condition, unused, and in the original packaging, with all tags and accessories intact. Custom or personalized items may not be eligible for refunds unless they are defective.
How to Request a Refund
To request a refund, please contact our customer service team with your order number and a detailed explanation of why you’re requesting a refund. Our team will review your request and provide you with instructions on how to return the item. Once we receive and inspect the returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.
Defective or Damaged Items
If you receive a defective or damaged item, please contact us within 7 days of receiving your order. Provide your order number and photos of the defective or damaged item, and our team will arrange for a replacement or a full refund, including any return shipping costs.
Non-Refundable Items
Certain items may be non-refundable, including perishable goods, digital products, and items marked as “final sale.” Please check the product description before purchasing for any non-refundable notices.